How far in advance should I make a tour reservation?

As we operate a boutique luxury tour company with only the best hand-picked local guides, we highly recommend you to make a tour reservation as soon as possible to get your preferred date and time slot and avoid missing out!

Is the pricing per group or per person?

90% of our tours are priced per group, but some of the experiences (like helicopter tours) are priced per person. You can refer to our list of tours for full pricing and details. Please call, text or email us if your group is larger than six, so we can give you an accurate quote.

What kind of vehicles do you use for the tours?

We always put your comfort first and make sure you get the best seat in the house with our state-of-the-art luxury sedans, max size SUV’s and Mercedes Sprinter vans.

Do you use a driver-guide or a guide + a driver?

Our tour guides are also drivers, but if you prefer to have a separate driver, we can organize it for an additional charge.

Do you do tours in English only?

No, other languages are available upon request.

Do you provide car seats for children?

Yes, we do, free of charge.

Are your tours appropriate for kids?

Yes, all of our tours are appropriate for children. We love having kids on our tours, and we find that they truly enjoy the experience. We have booster and child seats available upon request, free of charge.

How much walking do we do during the tours?

As we do highly personalized private tours we always put your comfort first and make sure you enjoy the pace. You can do as much or as little walking as you want. But please let us know in advance if you have any mobility issues.

How many people can you accommodate on the tour?

We do not have any limits to the number of guests on our tours. We’ve done tours for as many as 500 people at a time. You can book tours of up to six people directly on our website, for larger parties please contact us for a quote first. 

What time do you usually start the tours?

As all of our tours are private we do not have any specific time frames to start or finish the tours. It is really up to you to choose the time slot that works best for your group.

Where do your tours start?

We usually pick you up from your hotel or Airbnb, but we can also do airport or cruise terminal pick-ups and drop offs at an additional charge.

What do I need to take on the tour?

We recommend that you take your credit card for anything you would want to purchase during the tour (such as coffee, souvenirs, etc.), ID, a hat and sunscreen on a hot day.

Is gratuity included?

If you feel that the tour guide met or exceeded your expectations you are welcome to reward him/her as an expression of your appreciation. Leaving a gratuity is at your discretion, and the standard gratuity in the service industry is 15-20%.

Will there be stops on the tour?

Of course! We will make as many stops as you’d like, our tours are highly personalized and we will make sure it is tailored to your specific needs and preferences.

Will your tour guide take pictures?

We love taking pictures and we know how important they are, so we take you to the best picture-perfect spots and capture those wonderful moments for you to remember.

Do you show off-the-beaten path spots?

With our deep understanding of all the insider secrets to the best sights, you are sure to be taken to the right place at the right time, both bucket-listers and hidden gems.

Will we have time for lunch on the tour?

It depends on the length of the tour and your preferences. The tour time is YOUR time, and you can choose to have a short coffee stop or a nice lunch in the restaurant, no rush, we want your experience to be perfect!

Will the tour guide give some recommendations on what to do in our free time in the city?

Our tours don’t “end” when the time’s up, we give you tons of suggestions on what to do in your free time, and you’re always welcome to reach out to us even after the tour.

Can you organize the whole USA trip for me?

Yes, we do that for our guests all the time! Our team will take care of everything from helping you plan your trip to actually assisting you with anything you may need while you are here. We leverage on the exceptional relationships that we trust with the best USA luxury resorts, 5-star hotels, magnificent villas, talented local guides, luxury transportation, cruising & yachting, private aviation charters, and exclusive events. Let us help you transform your USA vacation into something really unique and unforgettable!

How do I book a tour?

You can book many of our single day tours on the website or if you don’t see something that appeals to you, you can reach us via phone, text, email or a contact form. We will be happy to assist and prepare a personalized itinerary for you.

What is your cancellation policy?

We know plans change, that’s why we offer one of the most flexible cancellation policies in the industry. Most of our tours have a free cancellation up to 24 hours before the tour; however, if your experience includes the cooperation with our partners (like helicopter companies etc.) we do have to honor their rules and regulations too. You can find the information about our cancellation policy on each of our tour pages.